All personalized items you may purchase are custom made to your needs and branding accordingly to your specifications. Therefore we are unable to accept exchanges once the order is in production and we cannot offer you a refund later.
Yes, it will take longer than normal to be dispatched as the production of these items is made under your specifications. Each order can be different so time frames can vary. Please get in touch with our team to discuss your requirement.
Yes, the charging fees will depend on the service and specifications and so can vary. Please get in touch with our team to discuss your requirements.
Yes, we do offer bespoke services such as logo branding. We offer 4 different methods of logo imprint. Please contact our team to discuss the requirements and conditions.